Google Workspace
Frequently Asked Questions
Google Workspace
How do I add a new email account under my old Outlook?
For Gmail Accounts:
- Under Outlook, click File at the top left.
- Under File, click Add Account.
- Type in your email account.
- Afterward, click Advanced Options and check the box to manually set up your email account.
- Choose Gmail.
- Type in your password if prompted.
- Click Next and Done.
- Close your Outlook and reopen it to allow all data to sync.
How do I add a new email account under my new Outlook?
For Gmail Accounts:
- Under Outlook, click View Settings on the View tab.
- Under Accounts, click Email Accounts.
- Click + Add Account.
- Under Suggested Accounts, type in your email account and click Continue.
- Choose Gmail.
- Type in your password if prompted.
- Click Done.
How do I add a new email account under my Outlook for macOS?
For Gmail Accounts:
- Click Microsoft Outlook at the top left of your screen and select Settings.
- Under Personal Settings, choose Accounts.
- Click the + icon and select Add an Account.
- Type in your email account and click Continue.
- Type in your password if prompted.
- Click Done.
I forgot my Google Workspace password. How do I reset it?
- Go to www.google.com and click the profile icon at the top right.
- On the Personal Info tab, scroll down to Password.
- Under Password, click the arrow.
- Click Forgot Password.
- Under Account Recovery, choose whether to receive the verification code by text or call.
- Enter the verification code and click Next.
- Create a new password and click Save Password.
